The article discusses the significance of developing soft skills in educators and their impact on the educational process. In today's world, where traditional approaches to teaching often fail to keep pace with rapidly changing social and technological conditions, soft skills become key to successful teaching. The author analyses how such skills as communication, empathy, leadership, teamwork and self-awareness enable teachers to create positive and inclusive learning environments.

It also emphasises the importance of developing soft skills in school principals, which contribute to building strong and cohesive teams, improving engagement with parents and the community, and enhancing the overall effectiveness and reputation of the school.